01 Introduction
At DOVU, we believe artificial intelligence should enhance human decision-making, not replace it. Our AI-powered tools, including Flow, are designed with transparency, accountability, and user control at their core.
02 Your Data Stays Yours
We never use your personal data to train our AI models or any third-party AI systems. Your workflow data, process documentation, and business information remain exclusively yours. When you use AI features in Flow or our other Services, your data is processed solely to deliver the functionality you've requested - nothing more.
03 Transparency in AI Processing
Flow captures AI-generated actions as part of your audit trail, creating tamper-evident records of how and when AI systems contributed to your workflows. You can see what the AI did, when it did it, and verify the outputs. No black boxes, no hidden processes.
04 Human Oversight and Accountability
AI assists; humans decide. Our systems are built to support human judgement, not circumvent it. Critical decisions require human sign-off, and all AI-generated recommendations can be reviewed, validated, and overridden. You remain accountable for your business processes - AI is your tool, not your replacement.
05 Fairness in Automation
We design our AI to treat all users and processes consistently. We actively work to identify and address potential biases in automated decision-making to ensure our systems operate fairly across different contexts and use cases.
06 Honest About Limitations
AI systems can make mistakes. We're upfront about this. AI-generated outputs may contain errors, inaccuracies, or unexpected results. We design our Services to make it easy for you to review and validate AI recommendations before relying on them for business-critical decisions.
07 Testing and Safety
Our AI systems undergo rigorous testing before deployment, and we continuously monitor for errors, anomalies, or unintended behaviours. Safety and reliability are fundamental to how we build and maintain our AI capabilities.
08 Purpose-Built AI
Our AI serves specific functions: automating workflows, generating audit documentation, optimising processes, and analysing data to help you work more efficiently. We don't use AI for surveillance, profiling, or purposes beyond what you've explicitly requested.
09 Security and Privacy by Design
AI processing occurs within our secure infrastructure with the same data protection measures that safeguard all your information. We implement encryption, access controls, and regular security assessments to ensure your data remains protected when AI systems process it.
10 Continuous Improvement Through Anonymised Data
We improve our AI capabilities using only aggregated, anonymised data that cannot identify you or your organisation. This allows us to build better tools whilst respecting your privacy and maintaining data sovereignty.
11 Questions About Our AI?
We're committed to being transparent about how we use AI. If you have questions about our AI practices, want to understand how AI processes your data, or have concerns about AI-generated outputs, please contact us at support@dovu.earth.
We actively seek feedback from users, researchers, and the wider community to help us continually improve our AI practices and ensure our technology serves your needs responsibly.